Dementia Care · Module 2

Communication Strategies

Connecting When Words Fail

Master verbal, non-verbal, and validation-based communication across every stage of dementia.

1

How Dementia Affects Communication

Word-finding, processing speed, what remains — mapping the changes

2

Verbal Communication Techniques

Phrasing, questioning, responding to false beliefs, giving instructions

3

Non-Verbal Communication

Body language, facial expression, touch, and using objects and environment

4

Validation Therapy

Entering the client's emotional reality — techniques and practice scenarios

5

Difficult Conversations

Refusals, families in denial, mandatory reporting, and end-of-life discussions

Start Module 3: Daily Care →