1
How Dementia Affects Communication
Word-finding, processing speed, what remains — mapping the changes
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2
Verbal Communication Techniques
Phrasing, questioning, responding to false beliefs, giving instructions
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3
Non-Verbal Communication
Body language, facial expression, touch, and using objects and environment
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4
Validation Therapy
Entering the client's emotional reality — techniques and practice scenarios
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5
Difficult Conversations
Refusals, families in denial, mandatory reporting, and end-of-life discussions
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