Handwashing looks simple — but most people do it incorrectly. Ineffective handwashing creates a false sense of security: the caregiver believes their hands are clean when they are not. Proper technique is a specific, timed, systematic process.
The 20-Second Standard
The CDC recommends washing hands for at least 20 seconds. Studies consistently show that washing for less than 15 seconds leaves significant microbial contamination on the hands. The "Happy Birthday" sung twice is the classic timing guide — about 20 seconds.
Step-by-Step Technique
Wet hands with clean running water
Water temperature does not significantly affect microbial removal — warm water is preferred for comfort and to reduce skin damage from repeated washing. Turn off the tap to save water, then apply soap.
Apply soap and lather
Use enough soap to cover all hand surfaces. Plain soap is effective — antibacterial soap offers no advantage for routine hand hygiene and contributes to antibiotic resistance.
Scrub for at least 20 seconds
Rub palm to palm. Interlace fingers (palm to palm with fingers interlaced). Back of each hand (one palm over the back of the other hand, fingers interlaced). Backs of fingers (interlocked fingers). Rotational rubbing of thumbs. Rotational rubbing of fingertips in palm.
Rinse thoroughly
Rinse under clean running water. All soap must be removed — soap residue can irritate skin and paradoxically increase organism adherence to damaged skin over time.
Dry with a clean towel
Drying is not just comfort — wet hands transfer organisms more effectively than dry hands. Use a single-use paper towel when available. Use the towel to turn off the tap to avoid recontaminating clean hands.
The Areas Most Commonly Missed
Commonly missed areas
- Fingertips and under nails
- Thumbs (both sides)
- Between fingers (web spaces)
- Back of the hand
- Wrists
Why they matter
- Nails harbor organisms even when "clean"
- Thumbs are used constantly in patient care
- Web spaces accumulate organisms
- Dorsal surface contacts surfaces constantly
- Wrist contacts patient during transfers
- Keep nails short — the CDC recommends less than ¼ inch beyond the fingertip
- No artificial nails or nail extensions in patient care — they harbor significantly more organisms than natural nails and are associated with pathogen outbreaks
- Clean under nails with a nail brush periodically, especially after high-risk exposures
Skin Care and Hand Hygiene
- Moisturize regularly: Repeated washing and sanitizer use damage the skin barrier. Cracked, dry skin harbors more organisms and is a portal of entry for infection. Use a non-petroleum-based hand lotion regularly.
- Cover cuts and abrasions: Any break in skin integrity is both an infection risk for the caregiver and a potential contamination source for clients. Cover with a waterproof bandage and glove over it.
- Rings and jewelry: Rings increase organism counts under and around them significantly. Keep rings minimal and ensure they are cleaned thoroughly during handwashing. Watches and bracelets should be removed or pushed well above the wrist before washing.
Building the Habit
Practice the full technique once today, counting all six steps. Then practice it again tomorrow. Within two weeks, the complete technique will feel as natural as the inadequate technique you replaced.